Privacy Policy

Last Updated: 02/AUG/2023

1. Introduction

Welcome to ScreenPrintMX! We highly value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data. By using our website, products, or services, you agree to abide by the terms of this Privacy Policy.

2. Information We Collect

At ScreenPrintMX, we collect various types of personal information to enhance your experience and provide our services effectively. The information we collect may include:

• Contact Information: This includes your name, email address, phone number, and other relevant details to communicate with you and process your orders.
• Shipping Information: We require your shipping address to deliver your orders accurately and promptly.
• Order History and Preferences: We retain records of your past orders and preferences to offer personalized recommendations and improve our services.
• Communication and Correspondence Records: We may store records of our communications with you, including emails and chat messages, to provide excellent customer support and address your inquiries.
• Website Usage Data: Our website may collect data about your interactions, such as IP addresses, browser types, cookies, and browsing patterns. This information helps us optimize our website and enhance your user experience.

3. How We Use Your Information

We use your personal information for various purposes, including:

• Order Processing: To process and fulfill your orders promptly and efficiently.
• Customer Support: To provide excellent customer support and respond to your inquiries, feedback, or requests.
• Marketing Communications: With your consent, we may send you order updates, promotional offers, newsletters, and other marketing materials to keep you informed about our products and services. You can opt-out at any time.
• Service Improvement: To continually improve our products and services based on your feedback and preferences.
• Security Measures: To protect against fraud, unauthorized transactions, and security threats.

4. Information Sharing

We may share your personal information with trusted third parties in the following circumstances:

• Shipping and Delivery: To ensure timely and accurate delivery of your orders, we share your shipping information with our trusted shipping partners.
• Marketing and Advertising: With your consent, we may share your information with third-party marketing partners for promotional purposes.

5. Your Rights and Choices

You have certain rights regarding your personal data:

• Access and Correction: You can access and correct your personal information through your account settings or by contacting us.
• Consent Withdrawal: You can withdraw your consent for marketing communications at any time.
• Data Deletion: Subject to legal obligations, you can request the deletion or removal of your data.
• Objection: You have the right to object to certain data processing activities under specific circumstances.

6. Security

We take extensive measures to secure your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols and practices are designed to protect your data and ensure its confidentiality.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies when accessing them.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Any updates will be posted on our website with the effective date.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at info@screenprintmx.com.